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Ziona Strelitz

ZZA Responsive User Environments

Founder Director

Educated as Social Anthropologist, Town Planner and Interior Designer, at the University of Cape Town, UCL Bartlett in London, and Parsons School of Design in New York, Ziona’s specialisms are user research and design strategy, linking social, cultural, design and management perspectives to help shape responsive, sustainable built settings that meet users’ aspirations and needs.

In 1990 she founded ZZA Responsive User Environments, a research and advisory practice working with leading developer, architect, and occupier clients to address the spatial and cultural issues relevant to effective development: www.zza.co.uk

ZZA specialises in Briefing and Design Strategy for new development, Post Occupancy Evaluation of completed buildings, and Managing Change. Spanning physical and virtual activity, ZZA’s work covers multiple locations, building types and user sectors. The practice works across the sequence of spatial scales – from interiors, through buildings and masterplan / campus, to the metro realm – with her empirical knowledge at all scales informing her insight on the scope of the built environment to enhance urban living.

Ziona has built a rich evidence-base on cultural transformation and design effectiveness, and applied this to path-breaking schemes for over two decades. She is highly experienced as an awards judge, expert panelist – including The Home Office Design Panel and Historic England’s Urban Panel, author, teacher and frequent international presenter.  

Her books include: ‘Buildings that Feel Good’ (RIBA 2008), and ‘Energy People Place’ (2012), a manifesto for sustainable urban development that draws from her strategic role in the conception of the innovative Kings Place project in King’s Cross, London. Her most recent publication on user research is ‘Beyond Delivery; Researching Users’ Experience’, in Saw Swee Hock, the monograph on realization of the London School of Economics’ new student centre (LSE / Artifice, 2015), to be followed by ‘The Physical Workplace and Work-Life Balance: Perspectives from Practice’ (Routledge 2016).

Adaptive Reuse  2016

Adaptive Reuse  2015

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